Terms & Conditions

Effective Date: 23/07/2025
Website: https://www.smartbrief.io

1. Agreement to Terms

By accessing or using Smart Brief’s website or services (the “Platform”), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Use of Our Services

You agree to use SmartBrief:

  • Only for lawful purposes;
  • Without violating any applicable laws, regulations, or third-party rights;
  • Without uploading or generating any harmful, illegal, or infringing content.

You are responsible for keeping your login credentials secure.

3. User Content and Ownership

You retain all rights to the content (e.g., documents, prompts, inputs) you upload or create using our platform. By submitting content, you grant us a limited license to process and store it only as needed to provide our services.

We do not claim ownership of your content and will not use it for training models unless explicitly agreed to.

4. AI Integration and OpenAI Disclaimer

SmartBrief integrates with OpenAI’s models (e.g., GPT-4) for document generation and summarization.

  • You understand that AI-generated content may not be 100% accurate or legally binding.
  • You agree to review and verify all AI-generated outputs before relying on them for legal or business decisions.
  • SmartBrief is not a law firm and does not provide legal advice.

For more about OpenAI’s terms, visit: https://openai.com/policies

5. Acceptable Use

You agree not to:

  • Copy, reverse-engineer, or distribute any part of our platform;
  • Use our services to create or distribute unlawful, defamatory, or misleading content;
  • Attempt unauthorized access to our systems or networks.

6. Payment and Subscriptions (if applicable)

Some features may require a paid subscription. By purchasing a subscription, you agree to our billing terms:

  • All fees are billed in advance and are non-refundable unless required by law;
  • We may change pricing with notice;
  • You can cancel your subscription at any time, but access will continue until the end of the billing period.

7. Service Availability

We aim to provide reliable, uninterrupted service but do not guarantee 100% uptime. We reserve the right to suspend or terminate access for maintenance, security, or misuse.

8. Limitation of Liability

To the fullest extent allowed by law, SmartBrief is not liable for any indirect, incidental, or consequential damages arising from:

  • Your use of (or inability to use) the platform;
  • Errors or inaccuracies in AI-generated content;
  • Unauthorized access to your data.

Use of the service is at your own risk.

9. Termination

We may suspend or terminate your access if:

  • You violate these Terms;
  • You misuse our platform;
  • Required by law.

You may also terminate your account at any time by contacting us.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the platform. Continued use after such changes means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of [South Africa / your jurisdiction], without regard to conflict of laws. Disputes will be resolved in the courts of [your city/country].

12. Contact Us

If you have any questions about these Terms, contact us at:

SmartBrief
Email: lsupport@smartbrief.io
Address: 7 Murati Avenue, Centurion