Refund Policy

Effective Date: 23/07/2025
Company Name: SmartBrief

At Smart Brief, we strive to ensure your satisfaction with our services. However, due to the nature of digital products and AI-generated content, we maintain the following refund policy:

1. No Refunds for Used or Partially Used Products

We do not offer refunds for products or services that have been used, accessed, or partially consumed, including but not limited to:

• AI-generated summaries, contracts, or documents;
• Activated subscriptions or platform features;
• Downloaded or exported content.

Once the service has been initiated or accessed, it is considered consumed and is non-refundable.

2. 7-Day Refund Window (Unused Products)

You may request a refund within 7 days of purchase if:

• You have not used, accessed, or generated content with the service;
• The request is submitted within the 7-day window from the date of purchase;
• You provide proof of payment and account ownership.

To request a refund, contact us at [insert email] with your account details and proof of purchase.

3. Subscriptions and Renewals

• All subscription fees are billed in advance and are non-refundable once the billing cycle has started.
• You may cancel your subscription at any time, and your access will continue until the end of the current billing period.
• No partial refunds are given for mid-cycle cancellations.

4. Exceptions

Refunds may be granted at our sole discretion in cases of:

• Accidental duplicate purchases;
• Technical issues preventing service access (verified by our support team);
• Unauthorized transactions.

5. Contact Us

For any refund-related inquiries, please contact:

Email: support@smartbrief.io
Smart Brief Support Team